Better used ElevenAgents to build Betsy - an AI loan assistant that supports borrowers through eligibility checks, pricing, and rate locks over the phone. By shifting routine mortgage conversations to conversational agents, @tinmanAI automated over 1.89M calls in 2025. The impact: - 35% of those calls never needed escalation to a human - 2x improvement in lead-to-lock conversion - 1,600 hours of loan officer time saved each month