“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” @btaylor has helped shape how billions interact with the internet, and now with @SierraPlatform, he’s rethinking customer interactions through AI that feels more human. (00:00) Trailer (00:45) SPC's Founder Fellowship (01:31) Introduction (02:09) AI’s Leap & the 10× Engineer Redefined (04:29) From “Minus-One” to Product-Market Fit (11:17) Customer-obsessed (17:22) Balancing Patience & Passion as a Founder (21:46) Starting a Company in the AI World (26:24) Founder dumb mistakes (30:46) Agents as the New SaaS (32:34) Future Stacks & the Memory Debate (39:17) Boards, Mentors & Enduring Companies (44:42) Motivation Beyond Money (48:58) Raising Kids in the AI Age (54:50) Q&A (59:42) Outro