"you've been put as a stand by for this flight and do not have a seat" "I booked and fully paid for this flight 3 months ago. And we are going to get to fly on this plane?" "We have enough seats and are at capacity. Our manager will be here after the whole flight boards and they will try to assign you a seat. We have enough. "Wait, so are the 3 of us going to be on this plane or are you kicking us off?" "You don't have a seat and we are at capacity. I've worked on airlines for 30 years and this is how it's always been done." "You've been doing this for 30 years and you can't tell me if I'm going to be on this plane?"