Hear @zerogee and @BeharCameron drop wisdom on transitioning from resource-rich Meta and Google to the 0-1 of founding @sprinterhealth, where they've built a logistics and supply-demand matching engine that powers a soon-to-be national scale home-based care business. Some nuggets: 💎 The bias to pick a business model and problem set from day one, and go tech maximalist within that context. 💎 Regulatory constraints breeding innovation. 💎 The merits of inorganic growth to accelerate roadmap once you have something that clearly works. 💎 Care should be delivered by humans, not AI - or should it?? "Are we trying to build a robot, or are we trying to build a mech suit?" The home is increasingly becoming a primary site of care, but it's also amongst the most logistically challenging sites of care, with "messy, disconnected activities that beg for standardization, scalability, and efficiency" - exactly the kind of problem that elite technologists are best suited to help address. Has been a joy to watch Max and Cameron orchestrate these systems at Facebook-growth speed and deliver 90+ NPS care to ultimately "engage the unengaged". More here:
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